Privacy policy

1. Who is responsible for the processing of your data?

Full Name: Sergio Mateo Gracia

2. For what purpose do we process your personal data?

At ViveOkey, we process the information you provide us in order to manage the contractual relationship with you, handle the delivery of the information you request, provide interested parties with offers of our services and/or products of interest, and/or manage your application.

3. How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the proper provision of the service offered, as well as to meet the responsibilities that may arise from it and any other legal requirement.

4. What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or subscribed contractual relationship, legitimate interest, legal authorization and/or the consent of the data subject. The data we request are adequate, relevant and strictly necessary and in no case you are obliged to provide them, but their non-communication may affect the purpose of the service or the impossibility of providing it.

5. To whom will your data be communicated?

ViveOkey will not share your data with any third party, except where explicitly stated.

6. What are your rights when you provide us with your data?

The data protection rights held by data subjects are:

• Right to request access to personal data relating to the data subject.
• Right of rectification or suppression
• Right of opposition
• Right to request the restriction of processing
• Right to data portability

The holders of the personal data obtained may exercise their rights to personal data protection by sending a written communication to ViveOkey’s registered office or to the email address info@programaviveokey.com, in both cases including a photocopy of their ID card or another equivalent identification document.

Models, forms and more information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos, hereinafter, AEPD, www.agpd.es.

7. Can I withdraw my consent?

You have the possibility and the right to withdraw your consent for any specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

8. Where can I complain if I feel that my data is not being treated correctly?

If any interested party believes that their data is not being properly processed by ViveOkey, they may submit their complaints to the email [info@programaviveokey.com](mailto:info@programaviveokey.com) or to the corresponding data protection authority, with the AEPD being the appropriate authority within the national territory. www.agpd.es

9. Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that ViveOkey has adopted all necessary technical and organizational measures to ensure the security of the personal data provided. This is to prevent alteration, loss, and/or unauthorized processing or access, as required by regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal data up to date, you inform us whenever there is a change in your personal data.

10. Confidentiality

ViveOkey informs you that your data will be handled with the utmost care and confidentiality by all personnel involved in any phase of processing. We will not transfer or disclose your data to any third party, except in cases legally permitted, or unless you have expressly authorized us to do so.